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Communication Skills for the Healthcare Professional 1st Edition McCorry Mason Test Bank

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Communication Skills for the Healthcare Professional 1st Edition McCorry Mason Test Bank

ISBN-13: 978-1582558141

ISBN-10: 1582558140

Description

Communication Skills for the Healthcare Professional 1st Edition McCorry Mason Test Bank

ISBN-13: 978-1582558141

ISBN-10: 1582558140

 

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Below you will find some free nursing test bank questions from this test bank:

Chapter 6

1. Individuals with low health literacy
  A) Are less likely to go to the emergency room and be hospitalized.
  B) Are more compliant with doctor’s instructions.
  C) Make fewer medication errors.
  D) Are more likely to have a chronic disease and are less able to manage their care effectively.

 

 

2. Which of the following strategies are more effective when working with a medical interpreter?
  A) Speak directly to the medical interpreter.
  B) Avoid the use of informal vocabulary.
  C) Use longer sentences.
  D) Avoid repeating important information.

 

 

3. Which of the following strategies are more effective when working with a visually impaired patient?
  A) Avoid the use of the words look and see.
  B) Tell the patient when you leave and return to the area.
  C) Walk with the service dog between you and the patient.
  D) Use gestures to supplement your verbal message.

 

 

4. Which of the following statements is correct regarding patients who are deaf or are hard of hearing?
  A) The uppercase Deaf is used when referring to the audiologic condition.
  B) American Sign Language is based on English and uses a similar sentence structure and grammar.
  C) Only about 30% of English sounds are visible on the lips, which may make speech reading difficult.
  D) Speaking directly to the ASL interpreter is recommended.

 

 

5. Which of the following strategies is more effective when working with a deaf or hard of hearing patient?
  A) Gain the patient’s attention before you speak.
  B) Ensure that the light is in front of the patient who speech reads.
  C) Speak very loudly.
  D) If the patient has difficulty understanding the message, continue to repeat the message until they do understand.

 

 

6. Which of the following strategies is more effective when working with a patient of advanced age?
  A) Schedule a shorter appointment for this patient.
  B) Avoid repeating important information.
  C) Write down instructions for their later use as a reference.
  D) Avoid the use of visual aids.

 

 

7. Which of the following strategies is more effective when working with a patient with dementia?
  A) Give one-step directions and instructions.
  B) Correct the patient and inform them about what is really happening when they have delusions or hallucinations.
  C) Maintain an intimate distance of up to 1.5 feet between you and the patient.
  D) Attempt to interact with the patient immediately upon their waking up or in the evening.

 

 

8. True or False? One out of ten adults has proficient health literacy.
  A) True
  B) False

 

 

9. True or False? Individuals with low health literacy have poorer health outcomes and higher healthcare costs.
  A) True
  B) False

 

 

10. True or False? Because they know the patient well, family members are preferred as medical interpreters for patients who speak another language.
  A) True
  B) False

 

 

11. True or False? It is better to schedule elderly patients later in the day as they are more alert at this time.
  A) True
  B) False

 

 

12. True or False? Shouting will distort the sounds of speech and make speech reading more difficult.
  A) True
  B) False

 

 

13. True or False? Visual aids are useful in supplementing communication with patients only when they are deaf or hard of hearing.
  A) True
  B) False

 

 

14. True or False? It is recommended that delusional patients are corrected and informed about what is really happening.
  A) True
  B) False

 

 

15. True or False? Chronic confusion is referred to as delirium.
  A) True
  B) False

 

 

16. True or False? Plain language is characterized by information organized such that the most important points are delivered last.
  A) True
  B) False

 

 

17. True or False? Plain language is characterized by information that is broken down into understandable chunks.
  A) True
  B) False

 

 

18. True or False? Medical literature is most effective when written at a fifth- to sixth-grade reading level.
  A) True
  B) False

 

 

19. True or False? Patients who have poor vision may require written materials that are printed with 14-, 16- or 18-point font.
  A) True
  B) False

 

 

20. True or False? The HCP should walk with their blind patient between them and the service dog.
  A) True
  B) False

 

 

21. True or False? All English sounds are visible on the lips, which makes speech reading less difficult.
  A) True
  B) False

 

 

22. True or False? The HCP should always speak directly to their patient, not the interpreter.
  A) True
  B) False

 

 

23. True or False? Elderly patients may process information more slowly than younger patients.
  A) True
  B) False

 

 

24. True or False? Patients with dementia may experience an increase in confusion upon waking up as well as later in the day.
  A) True
  B) False

 

 

25. True or False? Patients with dementia are not particularly perceptive to nonverbal messages and behaviors exhibited by their HCPs.
  A) True
  B) False

 

 

26. The term _______________ refers to patients who have some hearing and are able to use it for communication purposes.

 

 

27. Individuals who were born between 1946 and 1964 are referred to as _______________.

 

 

28. A temporary or reversible period of disorientation or hallucinations is referred to as _______________.

 

 

29. A progressive, irreversible decline in mental function is referred to as _______________.

 

 

30. The most common cause of dementia is _______________.

 

 

31. Many patients with dementia experience heightened confusion later in the day, a phenomenon referred to as _______________.

 

 

 

Answer Key

 

1. D
2. B
3. B
4. C
5. A
6. C
7. A
8. A
9. A
10. B
11. B
12. A
13. B
14. B
15. B
16. B
17. A
18. A
19. A
20. A
21. B
22. A
23. A
24. A
25. B
26. Hard of hearing
27. Baby Boomers
28. Delirium
29. Dementia
30. Alzheimer’s disease
31. Sundowning